Hydro Australia, which was opened October 1998, is a pump aftermarket service center in Hydro’s worldwide pump service organization. We provide quality engineering, pump rebuilding and on-site field services to pump users in Australia, New Zealand, Vietnam, and South East Asia.
Our philosophy is to work hand-in-hand with our clients in providing solution-based engineering in the pursuit of identifying the root cause failure of pumps and re-engineering the pumping equipment to eliminate those problems identified and keeping down costs to the customer.
This approach is quite different from the existing OEM and other local suppliers who simply repair equipment. Because we are independent, Hydro Australia offers an unbiased view of all pump problems and is not driven by the sales of spare parts. We can provide spare components on a just-in-time basis, but our driver is to fix the pump problem. This approach focuses on increasing equipment life, thereby reducing maintenance costs associated with the repair, parts purchase and in-house labor costs resulting from premature equipment shutdown.
Our most important strategic concept, however, is to share our working pump knowledge with our clients. For, as our mission states, only by working hand-in-hand with the customer can we truly achieve optimum performance.
Hydro Australia has our own in-house engineering group which is further supported by the engineering teams in the U.S. based service centers. Our workforce is skilled in and specialises in pump work. We continually invest in our workforce and provide ongoing training to keep abreast in the ever-evolving area of pump engineering.
Business is about maintaining and increasing revenue; that is a fact and Hydro Australia offers a package that will contribute to increasing your revenue. We know through our experience in the pump industry that doing the job right the first time will increase pump reliability, will increase availability and improve overall pump performance.
Hydro Australia is a licensed repair facility for Mitsubishi Heavy Industry and an Alliance Partner for Ebara